Privacy & Cookie Policy

Wear’s My Accessories Ltd t/a Cool Trade Winds ("we", "our", "us") is committed to protecting and respecting your privacy.

This policy explains how we collect, use, store and protect your personal data when you use our website www.cooltradewinds.co.uk and when you purchase from us. It also explains how we use cookies on our site.

By using our website, you agree to the practices described in this policy. We may update this policy from time to time — please check this page periodically.

---

1. Who we are

Wear’s My Accessories Ltd t/a Cool Trade Winds
Company Registration Number: 07491295
Registered Address: 74 Broderick Road, Eastbourne, Sussex, BN22 9NS
VAT number: GB106528528

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller.

If you have any questions about this policy or how we handle your data, please contact us at:
📧 info@cooltradewinds.co.uk

---

2. What personal data we collect

We may collect and process the following types of personal data about you:

• Identity Data: name, title

• Contact Data: billing address, delivery address, email address, telephone number

• Transaction Data: details about payments and purchases

• Technical Data: IP address, browser type, operating system, referring site

• Usage Data: information about how you use our website

• Marketing Data: preferences in receiving marketing from us

---

3. How we collect your data

We collect personal data when you:

• Place an order through our website

• Register for an account

• Subscribe to our newsletter or marketing emails

• Contact us via email or online forms

• Enter a competition or promotion

• Browse our website (via cookies and analytics tools)

---

4. How we use your personal data

We use your personal data to:

• Process and deliver your orders

• Manage your account

• Communicate with you about orders or services

• Send you marketing communications (where you have opted in)

• Respond to your enquiries or requests

• Improve our website and services (analytics and performance)

• Comply with legal obligations

---

5. Legal basis for processing your data

Under UK GDPR, we rely on the following legal bases:

• Contractual necessity — to fulfil orders and provide our services

• Consent — for marketing communications

• Legitimate interests — to improve our services and for fraud prevention

• Legal obligation — to comply with laws (e.g. tax and accounting)

---

6. Sharing your personal data

We may share your personal data with:

• Payment service providers (to process payments)

• Delivery partners (to fulfil your orders)

• Professional service providers (IT support, website hosting, email marketing)

• Legal and regulatory authorities (if required by law)

We do not sell or rent your personal data to third parties.

---

7. International data transfers

Some of our partners (such as email service providers) may process data outside the UK. We ensure appropriate safeguards are in place to protect your data in compliance with UK GDPR.

---

8. How long we keep your data

We retain your personal data only for as long as necessary for the purposes it was collected, including to satisfy legal, accounting, or reporting requirements.

For example, we typically retain order records for 6 years to comply with tax laws.

---

9. Your rights

You have the following rights regarding your personal data:

• Right to access — request a copy of your data

• Right to rectification — correct inaccurate or incomplete data

• Right to erasure — request deletion of your data (where applicable)

• Right to restrict processing — limit how we use your data

• Right to data portability — request transfer of your data

• Right to object — object to certain types of processing (including direct marketing)

• Right to withdraw consent — withdraw consent at any time (e.g. unsubscribe from marketing)

To exercise any of these rights, please contact us at info@cooltradewinds.co.uk.

---

10. Cookies

We use cookies to:

• Improve your browsing experience

• Understand how our site is used (analytics)

• Enable essential site functionality

Types of cookies we use:

• Essential cookies — necessary for website operation

• Performance cookies — collect anonymous usage data

• Marketing cookies — used for targeted advertising (if applicable)

You can manage your cookie preferences using our cookie banner, or by adjusting your browser settings.

For more detailed information, please see our Cookie Policy (or this section can be expanded to serve as the Cookie Policy).

---

11. Third-party links

Our website may contain links to other websites. This privacy policy does not cover external websites, and we are not responsible for their content or privacy practices. Please check their privacy policies before submitting any personal data.

---

12. Changes to this policy

We may update this privacy and cookie policy from time to time. The latest version will always be published on our website.

---

13. Contact us

If you have any questions or concerns about this policy, or how we handle your personal data, please contact:
📧 info@cooltradewinds.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk.